Phone:
+254 733 370 473
Physical address:
Venus Complex, Northern Bypass. Ground Floor, Suite 4010.
Email address
info@inaraafrica.com
P.O BOX
100141-00101
Effective Date: 24th June 2025
Business Name: Inara Africa Ltd
Website: www.inaraafrica.com
Location: Nairobi, Kenya
Contact Email: inaraafricaltd@gmail.com
Inara Africa Ltd respects your privacy. This policy outlines how we collect, use, and safeguard personal information you share with us through our website and other communication channels.
By using our website or engaging with our services, you agree to the terms of this policy. We follow the guidelines of the Data Protection Act (Kenya) and align with key standards under the General Data Protection Regulation (GDPR).
We collect the following types of personal data:
a. Identification Information
Name
Email address
Phone number
Physical address
Business name (for commercial clients)
b. Technical Information
IP address
Browser type and version
Device identifiers
Location and time zone
Pages visited, time spent, and interactions with the site
c. Usage & Communication Data
Information shared through contact forms
Preferences based on your inquiries
WhatsApp messages, email history, or calls
Newsletter sign-up and marketing interactions
Your data may be collected through:
Contact forms or quote requests submitted on our website
Newsletter or email subscription forms
WhatsApp chats, phone calls, social media, and emails
Use of cookies, tracking pixels, and analytics tools
We collect and use your data to:
Respond to inquiries and provide quotations
Manage installations and service delivery
Maintain accurate customer records
Send email updates, promotions, and newsletters (if you opt in)
Understand how visitors use our site and improve user experience
Comply with legal obligations and industry standards
We rely on the following legal bases to collect and use your personal data:
Consent – when you opt into newsletters or submit your data through a form
Contract – when providing a quote or fulfilling a service
Legal obligation – to comply with applicable laws and regulations
Legitimate interest – to improve services, respond to inquiries, and communicate with you
Your information is never sold or shared without reason. We may share your data with:
Internal team members responsible for customer service, sales, or installations
Service providers who help us operate (e.g., email systems, analytics, CRM tools)
Legal or regulatory bodies, if required by law
All third-party providers we work with are expected to follow data protection best practices.
We only keep personal data for as long as necessary to:
Deliver our services
Maintain business records
Meet legal or regulatory obligations
When data is no longer required, we delete or anonymize it securely.
You have the right to:
Request access to the personal data we hold about you
Request corrections to any inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict how we process your data
Withdraw your consent at any time
Lodge a complaint with the Office of the Data Protection Commissioner (Kenya)
To make a request or ask a question, contact us at inaraafricaltd@gmail.com
We use cookies, Google Analytics, and tools like Facebook Pixel to:
Monitor how visitors use our website
Improve website speed and performance
Personalize content and marketing based on visitor behavior
You can manage or disable cookies in your browser settings. By continuing to use our website, you agree to the use of these tools unless you opt out.
We take reasonable precautions to protect your information, including:
SSL encryption on our website
Access controls for staff and third parties
Secure storage systems
Regular software updates and security checks
Despite these efforts, no system is completely immune from risk. We encourage you to take care when sharing information online.
Our operations are based in Kenya. However, if your data is ever processed outside Kenya by our service providers, we will ensure appropriate safeguards are in place.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If such data is identified, it will be deleted.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review it periodically to stay informed.
For questions, concerns, or data-related requests, reach out to:
Inara Africa Ltd
Nairobi, Kenya
Email: inaraafricaltd@gmail.com
Website: www.inaraafrica.com
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